The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce, including strategies that can influence the performance of others. Providers must put in place a written procedure for dealing with concerns and complaints and keep a written record with all complaints and their outcome. We can do this by involving families, health care professionals and other external agencies into the individuals care plan. Furthermore the research will also suggest how to get effective communication in the different contexts, for example in one to one communication you will be able to communicate easier because you just have to think about the one person. One to one communication is used on a daily basis within the health and social care sector so they can provide the best amount of care to those who are in need, an example of this is in a doctors surgery.
Purpose-is to convey orders and information managers use to let their people know what it is that needs to be done and how well they are doing. We're friendly and helpful too, so if you have any. I will also be looking at two different diseases and the differences between them and their signs and symptoms. Society's views often impact on individuals with sensory loss service due to discrimination, people with sensory loss can at times be treated differently to others, creating barriers and causing individuals to lack a fulfilling lifestyle. Explore how a range of factors such as societal attitudes and beliefs impact on service provision.
Report to your line manager, senior manager, social services or the police. Question 5a - Know how to recognise and report unsafe practices. Define the following types of abuse Physical abuse - is use of physical force that may result in pain or injury this can range from poking, pushing, pulling hair and hitting this can be with hands or weapons there are many more forms of physical abuse. This allows for the risks to be removes, reduced or avoided, and for preventive and protective measures to be identifies and put in place. Duty of care is a legal obligation for each individual in the health and social care setting that requires them to adhere to a standard of reasonable care. Service users may not trust a care worker who does not keep information confidential; 2. One important discriminatory practice is because of culture.
Question 2b - Identify ways to ensure that evidence of abuse is preserved. Question 3c - Identify reports into serious failures to protect individuals from abuse. To view all 500,000 documents please upgrade your account or see 6,000 by uploading a new document. Unit 204 Principles of safeguarding and protection in health and social care Outcome 1 Know how to recognise signs of abuse 1. Additionally, you will create a career plan which reflects on your continuing professional development and related learning and possible future qualification opportunities. Overview: Do you want to get your first care job? However it is important to find out what went wrong and how, this is usually done in a meeting with the complainant and the investigating manager. Feelings — What do you think and feel about it? Self neglect — self destructive behaviour is a set of extreme actions and emotions including self harming or alcohol abuse or drug abuse.
I must always carry out my duties that are in my job description. Evaluation — what were the positives and negatives? Analysis — what sense can you make of it? Student Id: Part 1 Lo1 —Lo2 To understand how principle of support are implemented in health and social care practice it starts from analysing equal opportunities ,independence , individuality respect ,partnership and having a lot of respect for different cultures and value also providing care support and a lot of attention for individual for friends and family. All information, however it is stored, is subject to the rules laid down in the Data Protection Act 1998, Essential Standards of Quality and Safety, Codes of Practice and Policy and Procedures of employers, which covers medical records, social service records, credit information, local authority information- in fact, anything which is personal data facts and opinions about an individual. Explain what reflective practice is 1. Human Rights Stereotyping labelling Discrimination Anti Discrimination Oppression Anti Oppression Valuing people Mental Capacity Act Human Rights Act 2000. Date signed off Internal Verifier Signature Date Verified.
Policies and procedures are essential pieces of information that will support you in your role and will enable you to work professionally and safely. It is important to observe an indviduals reactions when communicating to gauge how people are feeling in the situation. Diversity can consist of factors which include personal characteristics such as background, culture, personality and work-style… Understand the legislative framework for the use of medication in social care settings. If electronically kept then passwords…. If the complainant is not satisfied with how the complaint has been resolved they can complain to the Local Government Ombudsman to be investigated further. They are bound by contracts of employment and also have codes of practice to be followed so they are professional based.
Tasks There are four tasks to this assignment. Neglect by others - is a passive form of abuse in which a person is responsible to provide care for a person who is unable to care. Mutual respect and understanding is needed for a good working relationship, not every body may get on in the work place, but personal feelings and opinions should be kept to yourself and at work always be professional and civil to work colleagues. Psychological or emotional abuse - is any action which has an effect on an individual's mental well-being, causes suffering and effects their quality of life and ability to function to their full potential. Comply with policies and procedures or agreed ways of working. Unit introduction Learners are increasingly being encouraged to…. Through diversity we recognise the uniqueness of the individual and value these differences.
In the workplace there are policies and procedures, agreed standards, codes of practice and other legislation a care worker should follow. Emotional well-being is affected by an individuals mood. As a care worker you will be given a policy and procedure on how to handle complaints this is usually in your code of practice. Understanding the Context of Supporting Individuals with Learning Disabilities. Malnutrition, ulcers, bed sores and being left in wet clothing. You are never alone in making a decision where there are conflicts or dilemmas.
When complaints are handled in this way it is referred to as local Resolution. Do not accept gifts or money from individuals or their family members. Update care plans and paperwork to show that you have explained the risks to the service user. I observe confidentiality at all times, I observe and make sure I update my knowledge and skills on a regular basis; I understand the importance and have the confidence to air concerns, which may be delicate and involve not only work colleagues, but also people I support. Financial abuse - theft, fraud and pressure in connection with wills, property or inheritance. You must remain professional throughout you role making sure you are ad-hearing to confidentiality, keeping up to date and accurate records of the care you have or are providing to service users. A Short answer questions B Your work role C Career pathway D Presentation or report This is a summary of the evidence required for the unit.
If you are not sure about any part of your work you or have concerns then you must speak to the manager straight away to make sure that no mistakes are made. Search thousands of free essays. Emotional: Humiliation, bullying, making threats, shouting or swearing, racial abuse, constant teasing or poking fun. To be able to express their feeling's and say what they need and want. Understand working relationships in social care settings.